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   客服中心 - 新闻动态 - 堪萨斯机房突发故障 已恢复

堪萨斯机房突发故障 已恢复

       目前我们没有收到任何关于本次故障的官方声明,经过我们进一步检查推断本次故障可能是堪萨斯核心路由故障或者或者其他设备电源中断或者光纤网络中断。

       该故障目前影响到了机房所有下游客户,我们正在积极解决此问题。

一旦有新消息我们会立即跟进,我们目前没有任何其他的可用信息。

      本次停机给您带来的不便我们深表歉意。


最新回复:

We are aware of the issue and are working to resolve it. We have had a fiber cut in our area and out fiber tech is working to get everything work again. We do not have an ETA as to when every thing will be back at this time.

If your service begins to work before we get back to you we please let us know.

Thank you for your patience    

机房反馈他们的光纤被切断了,光纤工程师正在尝试修复,还无法确定恢复时间。

Update on the KC1 network outage: There is a fiber cut in the area which is causing the network interruption in a portion of the KC1 facility. Crews are currently working on it. Additional updates will be provided as they're available.

关于KC1网络中断的更新:该区域的光纤中断导致KC1设施的部分网络中断。目前工作人员正在处理这个问题。其他更新将在可用时提供。


 KC Fiber/LinkCity is currently experiencing an outage due to an upstream fiber cut. We are working diligently to resolve the issue, though we do not have an estimated time of resolution. Some residential and business customers may be affected. We appreciate your patience as we work to resolve this issue.

KC Fiber/LinkCity operates the fiber ring in Kansas City to which Wholesale Internet and its downstream customers and several other business and residential customers connect.

Our direct provider, UnReal Servers, also acknowledged this outage :

All of our multihomed uplinks have been affected by an underground construction accident outside our facility.

Fiber cuts typically occur when construction or maintenance work is done on a road. Workers can accidentally cut through a pipe of fiber when performing unrelated work. Because of the difficulty in repairing a fiber cut (new fiber has to be run from point to point), these incidents take a lot of time to resolve. KC Fiber/LinkCity is currently working on repairing the fiber cut as soon as possible. Although no official ETA has been issued, it is very likely that a couple more hours will be required before connectivity is restored.

堪萨斯城市光纤网络中断,目前正在抢修预计需要几个小时但是没有具体完成时间,目前堪萨斯城商业带宽和家庭用户均受到影响。

截止北京时间12:40 我们监测到部分节点已经在线,相信很快会全部恢复。